FAQ
Here you can find frequently asked questions and answers for these.
What to do if you discover problems related to driveshaft?
Check the tightness of the fixing screws, the lubrication of the lubricated parts with sufficient quantity and quality of grease. If the problem still persists, remove the drive shaft with all its components - in the case of a multi-part drive shaft (2-3-4 parts), remove all its parts. If there is a hardy must be removed that parts too.
How to send the drive shaft to EUROKARDÁN?
Call our customer services, contacts are give on home page. You have possibility to send the faulty drive shaft to cardan service, or we organise the delivery if you ask. We are glad, if you are coming personally of course. Our address: H-9027 Győr, Puskás Tivadar Street 8.
How to pack the drive shaft to delivery?
In case of a drive shaft with more parts you should pack it into a box dismantling in parts (2-3 pcs) so that the separate parts are not damaged further during transport. In case of large drive shafts pallet transport is recommended, in this case the drive shaft must be properly secured. Seek advice and help from our colleagues! Please always provide legible contact information (address, phone, e-mail)!
What happen if you send/carry the drive shaft to service?
Upon receipt of the drive shaft, our colleagues will conduct a failure check and contact you at one of the contact details provided. You will receive detailed information on the current state of the drive shaft and we will suggest any necessary repairs. We will provide you with a quotation orally or in writing upon request. You can then decide whether to outsource or require our services. You will be charged for the repair cost of the repaired drive shaft or the transport cost of the unrepaired drive shaft.
How much will it cost to repair the drive shaft?
The exact amount of our repair offer is based on a drive shaft failure survey. It is possible to quote for information (verbally, by phone), but this is by no means the final offer of a subsequent upgrade! Informativ prices gived on the phone without knowing the actual condition of the drive shaft are not to be considered as quotations, they are for information purposes only.
How much time is ready the repair of drive shaft?
The duration of the repaire will depend on the availability of the cardan shaft (checking the condition of the cardan), the receipt of the order, the parts to be replaced and of course, the capacity of the service. In all cases, when quoting the price, we indicate the repair term (in working days), which is calculated from the order date. In the case of ordering special parts (not the items in stock), our colleagues will provide you with the exact delivery time for the required parts and, consequently, the deadline for repairs.
You can choose these types of payment:
- Transfer, transfer in advance
- Cash on delivery
- Cash in cardan service
- With credit card in cardan service
Do not forget, please in every case read carefully the General Terms and Conditions of EUROKARDÁN!
